Nationwide modernises web site by transferring to Microsoft Azure

Nationwide, the world’s largest constructing society, has moved its member web site to Microsoft Azure.

The transfer, which was designed, constructed and launched by Nationwide’s Cloud workforce in collaboration with digital transformation consultancy Contino, enhances the already sturdy safety features of the earlier web site, whereas additionally offering extra reliability and stability as Microsoft’s cloud can higher address spikes in member demand.

The constructing society, which has greater than 16 million members and is the second largest mortgage supplier within the UK, needed to make use of extra cloud know-how so it will possibly proceed to serve its members successfully and lay the foundations for future innovation.

It’s Nationwide’s first software hosted on the Microsoft Azure platform.

Peter Nutton, the web site’s Senior Supervisor, mentioned: “Over time, our web site has grown in measurement and complexity. So, we took the choice to construct a brand new website from the bottom up and simplify. We interviewed members on what they needed from a brand new web site and noticed how they used it.”

Orla Hennessy, who heads up consumer expertise for the web site, added: “Up till now, we’ve been making small enhancements. However this undertaking gave us the prospect to make some larger adjustments and our new know-how means we are able to proceed to make extra enhancements over time.”

To make sure a clean transfer to Azure, Nationwide’s in-house engineers, architects and supply groups partnered with Contino, a metamorphosis consultancy that helps giant, closely regulated enterprises to grow to be quick, agile and aggressive. Collectively they labored to run a sequence of check situations, utilizing the rules of “chaos engineering”, to make sure the web site labored successfully and reliably on its new cloud platform.

Following the transfer to Azure, Nationwide has made its web site less complicated and higher for its members. Content material is clearer and simpler to learn and perceive after being developed with consideration for folks with accessibility wants. It’s additionally been given a refreshing new look, making it simpler for all.

“We’ve been modernising our branches, so our web site was the subsequent logical step,” says Lottie Coleman, who’s accountable for the Nationwide web site’s look. “The design was centered on enhancing our members’ expertise by simplifying what you see on the display screen. However in addition to refreshing Nationwide’s look, it was equally necessary to verify the web site was accessible for everybody. And by implementing new know-how, we’re capable of keep trendy and react shortly to the ever-changing wants of our members and the {industry}.”

Following the profitable relaunch of its web site, Nationwide is planning to maneuver extra workloads to the Azure cloud.

Michael Wignall, Azure Enterprise Lead at Microsoft, mentioned: “Belief is crucial within the monetary sector. Prospects must really feel assured that they will entry providers from their financial institution or constructing society at any time. By transferring to Azure, Nationwide’s web site will probably be extra resilient and secure, permitting extra members to attach with the constructing society when it fits them.”

Deepak Vensi, Director of Technique and Transformation at Contino, added: “The monetary providers sector is below fixed strain to supply a differentiated digital buyer expertise whereas being topic to regulatory scrutiny to enhance operational resilience. Partnering with Microsoft, we’ve been capable of instil a contemporary method at Nationwide primarily based on chaos engineering, permitting their engineering groups to proactively repair any incidents forward of time and supply Nationwide’s members with a dependable and industry-leading digital expertise.”

The web site transfer comes a yr after Nationwide revealed it had seen report use of Microsoft Groups as staff labored from dwelling in the course of the pandemic. The constructing society additionally revealed its ambition to combine Groups into each assembly room. The transfer permits colleagues to hitch bodily assembly rooms remotely, supporting larger collaboration.

Tags: Azure, Monetary Companies, microsoft

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